FasTrak's Customer Service team is ready to help!
In person
The FasTrak Walk-In Center is available for in-person transactions at 375 Beale Street, San Francisco.
Our regular hours are: Monday through Thursday, 8:00 a.m. to 6:00 p.m.
Friday 8:00 a.m. to 5:00 p.m.
By phone
You can reach a live person by calling FasTrak's Customer Service Center during the regular business hours of 8:00 am to 6:00 pm Monday through Thursday and 8:00 am to 5:00 pm on Friday. FasTrak’s automated phone system is available outside of regular business hours and on holidays.
877-BAY-TOLL (877-229-8655)
From outside the U.S.
+1-415-486-8655
By email
We make every effort to respond to emails in 5 business days. However, due to COVID19, please expect some delay in email responses. Thank you for your patience.
Email FasTrak
By fax
415-974-6356
By mail
General inquiries
Bay Area FasTrakPO Box 26926
San Francisco, CA 94126
New and existing accounts
FasTrakFasTrak Accounts
PO Box 26926
San Francisco, CA 94126
License plate and one-time payment accounts
FasTrakGolden Gate Bridge Accounts
PO Box 26898
San Francisco, CA 94126
To respond to an invoice
FasTrak InvoicesPO Box 26879
San Francisco, CA 94126
To pay or contest a violation
FasTrak ViolationsPO Box 26925
San Francisco, CA 94126
FasTrak Customer Service Center Holiday Schedule
- New Year's Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Weekend
- Christmas
- New Year’s Eve(2021)