FasTrak Help

Guides

• How to mount a toll tag
• How to choose the right toll tag
• How FasTrak works
• See all guides

FAQs

• What happens when I drive through a toll plaza?
• What if I'm not from the Bay Area? Can I still use the Bay Area express lanes?
• See all FAQs

Forms and Documents

• FasTrak Account Application (PDF)
• FasTrak Account Update Form (PDF)
• License Plate Account Application (PDF)
• See all forms and documents

Call or Email Customer Service

You can reach a live person by calling FasTrak's Customer Service Center during the regular business hours of 8:00 am to 6:00 pm Monday through Thursday and 8:00 am to 5:00 pm on Friday. FasTrak’s automated phone system is available outside of regular business hours and on holidays.

877-BAY-TOLL or 877-229-8655
From outside the U.S. call +1-415-486-8655

Email Us